But despite the Sunday release of an inspector general's report, detailing how numerous failures by the Florida Department of Transportation (FDOT) …
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FDOT inspector general report details fallout from SunPass system upgrade
On June 11, 2018 when FDOT contractor Conduent went live with the new SunPass website and billing system, known as the SunPass Centralized …
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Watchdog: SunPass Billing Relief Coming, FDOT Chief Says
ORLANDO, Fla. — Recent steps taken to resolve ongoing SunPass billing problems will bring relief to customers "in the short term, but definitely in the …
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Report: Florida could lose $50 million over SunPass issues
There are new concerns about Florida's SunPass system. FDOT officials said there are tens of millions of dollars in unpaid tolls that the state could end …
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Another SunPass error will cost state $1M more
Florida Politics has confirmed FDOT failed to collect tolls from more than a million trips on I-595's reversible express lanes, the result of the agency not …
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Florida Turnpike Chief Who Oversaw SunPass Reassigned
FDOT is not renewing its contract with Conduent to manage SunPass. The Florida Senate will be holding hearings in the fall on the SunPass debacle.
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FDOT replaces Paul Wai, Turnpike chief who oversaw SunPass collapse
The Florida Department of Transportation (FDOT) replaced the head of its Turnpike system, Paul Wai, late Wednesday, more than 440 days after he …
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FDOT reveals new depth of SunPass financial problems
When asked in April about outstanding invoices, FDOT spokesperson Ann Howard told Florida Politics the agency had no way to tell its collection rate.
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SunPass backlog of unpaid tolls totals $90M
The money is owed not only to FDOT but to other tolling entities, including the Tampa Hillsborough Expressway Authority and the Miami-Dade …
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After months of problems, Florida looking for new SunPass vendor
FDOT Secretary Kevin Thibault said the agency will not renew its contract … Customer service and a good track record are priorities FDOT hopes the …
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